Amma Vodi : Problems and Grievance Methoda అమ్మ ఒడి వివిధ సమస్యలు అర్జీ విధానం
Sl no |
Grievance Type |
Action to be taken |
1 |
Student not having Student ID | NBM–Grievance Module––> Select Grievance Type– Invalid Child/Mother/Guardian Aadhar |
2 | Student ID available but student name incorrect | NBM–Grievance Module––> Select Grievance Type– Invalid Child/Mother/Guardian Aadhar |
3 | Student ID available but no Aadhar Available for Student | NBM–Grievance Module––> Select Grievance Type– Invalid Child/Mother/Guardian Aadhar |
4 | Student ID and Student Aadhar available but mismatch | NBM–Grievance Module––> Select Grievance Type– Invalid Child/Mother/Guardian Aadhar |
5 | Student ID and Student Aadhar Available but Mother‘s name & Mother‘s Aadhar unavailable | NBM–Grievance Module––> Select Grievance Type– Invalid Child/Mother/Guardian Aadhar |
6 | Student ID and Aadhar available, mother‘s name available but wrong mother name | NBM–Grievance Module––> Select Grievance Type– Invalid Child/Mother/Guardian Aadhar |
7 |
Student ID and Aadhar available mother name is correct name but no Aadhar of the mother |
NBM–Grievance Module––> Select Grievance Type– Invalid Child/Mother/Guardian Aadhar |
8 | Student ID and Aadhar available mother name is correct and Aadhar is also available but Mother‘s Aadhar is a mismatch |
NBM–Grievance Module––> Select Grievance Type– Invalid Child/Mother/Guardian Aadhar |
9 | Both Student and Mother Aadhar Invalid/Mismatch | NBM–Grievance Module––> Select Grievance Type– Invalid Child/Mother/Guardian Aadhar |
10 | Mother dead/not available and Father is the beneficiary – Option to add father as the beneficiary |
NBM–Grievance Module––> Select Grievance Type––>Mother Guardian death |
11 |
Family getting double benefit – identified in field verification |
New NBM portal––> WEA login—>Social Audit— Social Audit Remarks–WEA––>Hold finctionality. Select Remark–“Two children having same mother“ |
12 |
Student not eligible for Ammavodi as he is not studying/not studying in AP Schools |
New NBM portal––> WEA login—>Social Audit— Social Audit Remarks–WEA––>Hold finctionality. Select Remark–“Student not studying/Not residing in AP/Student discontinued” |
13 |
Family identified as ineligible in field verification but present in Eligible list | New NBM portal––> WEA login—>Social Audit— Social Audit Remarks–WEA––>Hold finctionality. Select Remarks based on the field verification. |
14 | Family identified as eligible in field verification but present in In–Eligible list | NBM–Grievance Module––> Select Grievance Type based on the field verification |
15 |
Family identified as eligible in field verification but not present in both the lists | NBM–Grievance Module––> Select Grievance Type– “Child is Eligible but details not found in Eligible and Ineligible list“ |
16 |
Family is eligible but present in in–eligible list due to No Rice Card | NBM–Grievance Module––> Select Grievance Type– “Children/Mother were not having Rice card” |
17 |
Beneficiary eKYC not possible due to bio– metric failures | NBM–Grievance Module––> Select Grievance Type– “Unable to do Aadhar authentication of Mother/Guardian“ |
18 |
Beneficiary eKYC not possible due to mothers staying abroad | NBM–Grievance Module––> Select Grievance Type– “Mother/Guardian is not available(Working outside)“ |
19 |
Attendance Rejection is Incorrect | NBM–Grievance Module––> Select Grievance Type– “Rejected due to insufficient Attendance“ |
20 |
NPCI active but list showing Inactive | For inactive adhar status, branch manager has to de–link and link again, as there may have been Aadhar profile updation after linking. Inform citizen to contact their respective bank. |
21 | Is any bank account seeded to Aadhaar is acceptable or not |
YES |
22 | Aadhaar Based payment is mandatory | YES |
Item | Source URL | Module |
eKYC app link | https://apgsws– my.sharepoint.com/:u:/g/personal/venkatareddy _gsws_ap_gov_in/Edpn3cjVEGxIhHb9KyhxjP0 BIgpmCcXlHl2GXu7X5wrxmg |
Download the mobile APP apk |
Grivance module | https://gramawardsachivalayam.ap.gov.in/GSWS /Home/Main |
DA login |
Social Audit list Available |
https://gsws-nbm.ap.gov.in/dsc/ | DA/WEA login– Under Social Audit module |
In active NPCI list |
https://gsws-nbm.ap.gov.in/dsc/ | DA/WEA login– Under Social Audit module |
Hold option |
https://gsws-nbm.ap.gov.in/dsc/ | WEA login– Under Social Audit module |
FAQs |
https://gsws-nbm.ap.gov.in/dsc/downloads | Select Jagananna Ammavodi scheme |
User manual |
https://gsws-nbm.ap.gov.in/dsc/downloads | Select Jagananna Ammavodi scheme |
NPCI Seeding process– User manual |
https://gsws-nbm.ap.gov.in/dsc/downloads | Select Jagananna Ammavodi scheme |
Application Status |
https://gsws-nbm.ap.gov.in/dsc/track–application | Select Jagananna Ammavodi scheme |
